Everything your weekly review needs, and nothing it does not.
Five categories, scored against your own targets, with the sub-metrics behind each score and a recommended play when something slips.
Revenue & Sales
Are we hitting revenue targets now and is future revenue on track?
Closed revenue is ahead of plan, but deal quality is slipping: win rate is down 3pp and the sales cycle is stretching.
Metrics tracked
- Win rate (target 28%)
- Average deal size (target $4,000)
- Sales cycle (target 30 days)
- Quota attainment (target 100%)
- Pipeline coverage (target 3.0x)
- Revenue vs goal (target 100%)
Recommended plays
Clear the proposal backlog
Set a Friday deadline on the 6 stalled deals.
Unlocks an est. $31K in close-won
Tighten qualification
Require a budget check before proposals go out.
Win rate back toward 28%
Data source: Stripe + HubSpot/Salesforce APIs
Marketing & Demand
Is marketing generating enough demand, efficiently?
Paid channels are absorbing most of the budget while producing the fewest qualified leads. Organic and referral are carrying efficiency.
Metrics tracked
- Cost per lead (target $120)
- Qualified leads (target 460)
- Paid CAC (target $700)
- Blended CAC (target $550)
- Lead-to-customer (target 6.0%)
- Organic share (target 35%)
Recommended plays
Pause the two worst campaigns
Shift that budget to referral and organic content.
Est. $9K/month saved
Double down on referral
Add a simple customer referral incentive.
Lower blended CAC toward $550
Data source: Google Analytics + Ads APIs
Customers & Retention
Are we keeping and growing the customers we already have?
Starter-tier cancellations are the single biggest drag on the business right now, and support backlog is compounding it.
Metrics tracked
- Churn rate (target 3.2%)
- Retention rate (target 94%)
- New customers (target 75)
- Repeat revenue (target 80%)
- Open support tickets (target 25)
- NPS (target 45)
Recommended plays
Win-back outreach
Personal email to the 34 critical-risk accounts this week.
Protects an est. $18.4K MRR
Fix Starter onboarding
Push a second integration in week one.
+24% 90-day retention
Data source: Stripe + Zendesk APIs
Financial Health
Is the business profitable and is cash safe?
Profitability and runway are healthy. The one soft spot is receivables - cash is sitting in unpaid invoices.
Metrics tracked
- Gross margin (target 58%)
- Net profit (target $95K)
- Operating expenses (target $55K)
- Accounts receivable (target $150K)
- Cash on hand (target $1.5M)
- Runway (target 12 months)
Recommended plays
Chase aged invoices
Call the four largest balances before month end.
Recovers $63K of cash
Add payment terms
Net-15 with auto-pay for new contracts.
Cuts A/R days by ~10
Data source: QuickBooks/Xero + bank feed APIs
Operations & Team
Can we deliver everything we're selling?
Delivery capacity is the constraint. Utilization above 85% is where quality and due dates usually start to slip.
Metrics tracked
- Team utilization (target 80%)
- Projects delayed (target 0)
- Capacity headroom (target 20%)
- Revenue per employee (target $11K)
- Billable hours (target 3,000)
- Key-person risk (target 0 roles)
Recommended plays
Add contractor capacity
Two contractors for the August delivery peak.
Utilization back to ~80%
Re-sequence starts
Push two July kickoffs into August.
Clears the 3 delayed projects
Data source: Clock-in / time tracking API (Deputy, When I Work, Harvest)
Alerts and watchlists
Add any metric to your watchlist and get notified when a tile turns yellow or red, a target is crossed, or your team approaches its seat limit.
Reports and exports
Weekly reviews, monthly business reviews and investor updates, plus receipt and invoice PDFs whenever you need them.
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